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Privacy Policy

Effective Date: 22 January 2019

Last Updated: 22 September 2025

At Social Boost Agency, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

Personal Identifiers: Name, email, phone number, billing information, company details.

Usage Data: IP address, browser type, device information, cookies, website interactions.

Marketing Data: Communication preferences, responses to campaigns, engagement with ads or newsletters.

Commercial Data: Services purchased or requested.

2. How We Use Your Data

Deliver and manage our marketing services.

Communicate with you about services, offers, and updates.

Improve our website, campaigns, and customer experience.

Process payments and manage client relationships.

Comply with legal and regulatory obligations.

3. Lawful Basis for Processing (UK GDPR)

Consent: When you opt in to marketing or provide information voluntarily.

Contract: To provide services you have requested.

Legitimate Interests: For business operations, fraud prevention, and marketing (when appropriate).

Legal Obligation: To comply with UK law.

4. Your Data Protection Rights

Access your personal data.

Request correction or deletion of your data.

Restrict or object to how your data is processed.

Request a copy of your data in a portable format.

Withdraw consent at any time (where processing is based on consent).

Lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority (www.ico.org.uk).

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including satisfying legal or accounting requirements.

6. Sharing of Data

We do not sell or rent personal data. We may share your information with:

Service Providers (e.g., analytics tools, email providers, payment processors).

Legal Authorities if required by law.

Business Transfers in case of a merger, acquisition, or restructuring.

7. Cookies & Tracking

We use cookies and similar technologies to:

Analyse website traffic and performance.

Improve your browsing experience.

Deliver tailored advertisements and measure campaign effectiveness.

You can manage cookies through your browser settings.

8. Data Security

We use technical and organisational measures to protect your data. However, no system is fully secure, and we cannot guarantee absolute protection.

9. International Data Transfers

If we transfer your personal data outside the UK, we ensure adequate safeguards are in place (such as Standard Contractual Clauses or equivalent protections).